Privacy Policy

Privacy Policy

Introduction

At https://personal-alarm-with-remote-activation.selfsecure.net, we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products. We adhere to various international privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act, Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or services you access through links on our website. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use our applications, software, or services as an authorized user.
  • You visit our websites linked to this policy.
  • We communicate with you via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a range of personal information for various legitimate business purposes and to enhance your experience with our services:

Account and User Information:

  • Username or unique identifier
  • Contact details (email, phone number)
  • Registration and account settings preferences

Payment and Financial Details:

  • Billing address
  • Payment card numbers and expiration dates (encrypted)
  • Transaction history
  • Financial data for billing and payment processing

Purchase Information:

  • Order history
  • Products or services purchased
  • Quantity and pricing details
  • Shipping and delivery addresses

Device Identifiers:

  • Mobile device ID, IP address, and browser type
  • Unique identifiers from cookies or similar technologies

Location Data:

  • Geolocation information when you use our location-based services
  • Information about your physical movement (if enabled)

Feedback and Reviews:

  • Comments, reviews, and ratings you provide
  • Responses to surveys and feedback forms

Social Media Information:

  • User profiles from social media platforms (when linked or shared publicly)
  • Content you choose to share with us via social media integration

Product Interaction Data:

  • Interactions with our products, including usage patterns, preferences, and customization settings
  • Product performance data and feedback

We collect this data through direct user input, interactions with our systems, and automated technologies. Additionally, we may receive personal information from third parties who assist in providing our services, always respecting their privacy policies.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  • Preference Cookies: Remember user preferences to enhance user experience.
  • Analytics Cookies: Track aggregated data for site optimization and analytics purposes, helping us understand how visitors interact with our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data only for as long as necessary or as required by law. The specific retention periods vary based on the type of data and its purpose:

  • Account Information: Retained while your account is active and for a reasonable period after account termination (to prevent fraud).
  • Payment and Financial Data: Retained for billing, accounting, and tax purposes, generally up to 7 years.
  • Purchase History: Kept for order fulfillment, returns, and warranty purposes, usually 10 years.
  • Location Data: Depends on user settings and preferences; deleted when no longer needed for the original purpose.
  • Feedback and Reviews: Retained indefinitely unless explicitly requested to be removed.

Your Rights (Data Subject Rights)

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or opt out of processing activities based on legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your rights.

To exercise these rights or for any data-related inquiries, please contact our Data Protection Officer at the address provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Information

For any questions, requests for information, or complaints regarding this Privacy Policy or our data practices:

We are dedicated to addressing your privacy concerns and ensuring a transparent and secure user experience.